1. Shipping & Delivery Time
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We ship orders Monday through Saturday, excluding Sundays and public holidays.
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Orders are normally dispatched within 3 working days of confirmation. If you select a specific delivery date at checkout which is later, we’ll dispatch accordingly.
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Typical delivery time is 5-8 working days domestically, depending on your location. Remote or rural areas may take longer.
2. Shipping Services
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We partner with reputed courier agencies to ensure safe and timely delivery.
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If courier services are unavailable in your area, we reserve the right to use government registered postal/parcel services.
3. Shipping Charges
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Product prices listed on the website include GST, but do not include shipping/delivery charges. These will be calculated at checkout based on weight, volume, and destination.
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For orders exceeding a certain value Rs 3000, we may waive or reduce shipping charges, at our discretion.
4. Delivery Address & Accuracy
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Delivery will be made to the address you provide at the time of order. Please ensure this is complete and correct.
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We are not responsible for delayed or failed delivery caused by incorrect or incomplete address details.
5. Damaged or Tampered Goods
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If your package is visibly damaged or seal is broken on arrival, please refuse to accept it from the courier.
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Immediately contact our customer care via WhatsApp at 7418264049 / 9500683960 or by email with your Order ID. Include photos of the damage.
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Make sure original tags, packaging, and product condition are intact when returning.
6. Tracking & Updates
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Once your order has been dispatched, we’ll send you a tracking link or shipment reference so you can monitor its progress.
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If transit seems delayed beyond the estimated delivery time, please contact us so we can check with courier.
7. Cancellations & Returns at Shipping Stage
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If you wish to cancel before dispatch, contact us immediately. Once dispatched, cancellation may not be possible. You’ll need to follow our Returns & Refund Policy.
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If a product is wrong, damaged, or missing items upon receipt, we will arrange for a return, replacement, or refund per our Returns Policy.
8. Force Majeure & Delays
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We are not liable for delays due to unforeseen events beyond our control (e.g., natural disasters, strikes, transport disruptions, governmental restrictions).
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In such cases, we will strive to inform you and keep you updated.
9. Contact Information
If you have any questions about shipping or delivery, please reach us at:
S-CUBE RENEWABLES
Address: 5/277 B1, Jaya Gardens, Teachers Colony, Mohanur Road, Namakkal, Tamil Nadu - 637 001
Phone: 7418264049/ 9500683960
Email: ramanat.vel@gmail.com
